Who we are
Traclad is an online e-commerce retailer specializing in high-quality athletic and everyday apparel, including gymwear, tracksuits, hoodies, and general casual wear.
Our website address is www.traclad.com.
When we refer to “Traclad,” “we,” “us,” or “our,” we are referring to the entity responsible for collecting and processing your information as described in this Privacy Policy.
Comments
SWhen visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
How Traclad Uses Cookies:
We use cookies for the following purposes:
- To help remember and process the items in your shopping cart.
- To understand and save your preferences for future visits (e.g., currency or login information).
- To track and analyze anonymous traffic data to help us improve our site design and overall customer experience.
- To enable essential site functionality necessary for payment processing and security.
Managing Cookies:
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Embedded content from other websites
Articles, product pages, or blog posts on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
IWe retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
Order Data: We retain information related to your purchases (e.g., billing, shipping, and transaction data) for a period necessary to fulfill our legal, accounting, and reporting requirements, typically [Insert Time Frame, e.g., five years] after the final transaction.
Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Customer Accounts: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Order Data: We retain information related to your purchases (e.g., billing, shipping, and transaction data) for a period necessary to fulfill our legal, accounting, and reporting requirements, typically three years after the final transaction.
What rights you have over your data
If you have an account on this site, or have left comments or placed orders, you have the following rights regarding the data we hold about you:
Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
Right to Access: You have the right to request an exported file of the personal data we hold about you, including any data you have provided to us.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase any personal data we hold about you, under certain conditions. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as order records).
Where your data is sent
Visitor comments and form submissions may be checked through an automated spam detection service.
Additionally, data necessary for completing your transaction (such as shipping address and payment details) may be transferred to and processed by third-party services, including:
- Payment Processors: Such as Bank Transfer, COD, or others necessary to securely process financial transactions.
- Shipping/Fulfillment Partners: To process and deliver your orders.
- Analytics Providers: To help us understand website traffic and behavior (e.g., Google Analytics).
We ensure that all third-party services with whom we share data adhere to strict confidentiality and data protection standards.